Provides administrative support to the managers of the Operations Department, and manages technology-related purchasing and software licensing management for the Technology Services Teams. The ideal candidate will have a heart for serving teams, have a high capacity for details, and be process and task oriented.


  • Supports the administrative needs of the Operations Director and the Technology Services Manager
  • Maintains department calendar, including NPM staff events, department meetings, vacations, birthdays, and holidays
  • Manages department meeting logistics, including organizing agendas, reserving locations, and preparing materials
  • Makes technology-related purchases for the Technology Services teams, including identifying vendors that maximize value
  • Purchases and manages software licenses used across the organization
  • Pursues and manages vendor relationships with major technology brands like Apple, Dell, CDW, Adobe, Microsoft, etc.
  • Assists in the development and management of systems that track technology assets such as software licenses, computers, phones, network equipment, peripherals, etc.
  • Supports department projects related to product rollouts, training, and communications


  • Bachelor’s degree in a relevant field and administrative experience, or equivalent combination of experience and education
  • Excellent written and verbal communication skills
  • Self directed, well organized, with strong attention to detail
  • Experience in technology procurement is preferred
  • Experience in a customer support settings is preferred


Typically 40-45 hours a week, Monday through Friday, during normal business hours. Occasional work outside of typical hours to support product launches, campaigns, events, and seasonal influxes.