Our mission is to lead people into a growing relationship with Jesus Christ by creating an environment where those attending are led to worship, challenged to connect, and encouraged to embrace the principles and values of God’ Word.
The Service Programming Division works as a team led by the Service Programming Director to develop the worship service. Our service programming team consists of the following departments:
- Guest Services
We rely on our team of people with different personalities and different jobs, brainstorming together to ensure a more comprehensive service. They take the bottom line, the takeaway/creative tension for the series (and for each message), to create an unforgettable experience.
We believe the services are multi-dimensional experiences, encompassing many diverse expressions of worship: music, art, drama, spoken word, etc. With this in mind, the SPD director should be someone who keeps the big picture in mind at all times and is in tune with what it takes to bring together all elements of the live environment.
We believe that the worship experience begins as soon as our attendees drive onto the parking lot. We want them directed by friendly parking attendants and greeted warmly by the people at the doors. In addition, we often incorporate the Guest Services team to help drive home the bottom line of our series or highlight a season (Christmas) simply to put a smile on our guests . For example, in a construction-themed series, they wore hard hats and tool belts. During our series entitled Mythbusters, they wore lab coats. Or they may just wear T-shirts with the series logo on them.
We evaluate our Sunday services on Monday mornings. We are constantly viewing success through the lens of one question: Did we make them want to come back? That is an immediate, if somewhat subjective, measure. Below are a few more objectives measured over time:
- Are life change and engagement being demonstrated through baptism video testimonies?
- Is there growth in strategic service (volunteering), groups’ participation, and weekly attendance?
- Money . . . people give to things that impact them!
- Is our median age increasing or staying the same?
When North Point first started, we didn’t have the resources we do now. Fun doesn’t have to cost money. And something doesn’t have to be expensive to be helpful. But it’s true that money can raise the excellence factor. In the meantime, do things as well as possible!
- Be creative! Sometimes the simplest thing is the most creative . . . and the least expensive. Use volunteers! Tap into members of your congregation who want to get involved by constantly casting vision for what you want to accomplish.
- Do any of them have technical talent? If so, leverage it to improve the quality of your services. If not, identify someone who can provide some basic training on how to operate the equipment you do have well.
- Remove distractions. You’d be surprised how much just paying attention to details helps create excellence (e.g., avoid knee-jerk transitions and typos).