Infrastructure
Our information technology department is responsible for creating a technology infrastructure and supporting those who utilize that infrastructure - primarily our staff team. The infrastructure consists of hardware and software. The hardware is the normal set of routers, switches, cabling, servers, computers, and other technology that is critical in every modern organization. The software we support includes our church database management system, office automation software from Apple and Microsoft, production software from Apple and Adobe, and many other miscellaneous applications. Currently, we support about 400 Apple laptops and 15 PC desktops.
Church Management Database
We utilize a church database management system, Roll Call, developed by By the Book. The software has proved to be very flexible and meets many of our needs. Roll Call is the primary repository for demographic information for our members, regular attendees, and other people with whom we must maintain contact.
Systems
- Survey Software: Create surveys, polls, etc. that are sent to staff and the regular attenders
- Roll Call: Church Database Management
- Casper: Used to keep up with our inventory of peripherals, hardware, and software.
- Google: We utilize Google Apps for email, doc sharing, instant messaging, and calendar sharing
- ServiceU: Used to request room reservations within the church
- OTRS: Our current ticketing system (used to track support requests from the staff)
- VMware: We have the VMware essentials kit for all of our internal Windows and Linux Servers.
- NetApp: We have a Netapp 2020 iSCSI SAN for our VMWare environment.
- XSAN: Our Media department edits, creates, and archives on a 130TB XSAN.