Guest Services

By Jake Miller / Director of Guest Services / Browns Bridge Community Church

It goes without saying that every church in America has designated “handicapped” parking spaces for those with special needs. It’s the law. Offering these parking spaces allows our guests with special needs to park closer to our building, which is a great thing. But, what if we could do more?

At Browns Bridge, we recently took steps to improve the guest experience for those with special needs. In the picture below, you’ll notice that we added a small sign to each of our handicapped parking spaces. The telephone number on the sign is a direct line to our Information Center. At any point on Sunday, when a guest with special needs attends our church, they can simply dial this number to receive assistance.

BBCC - Handicapped Parking

From the moment our guests with special needs arrive in the parking lot until the time they leave, we have a Guest Services Volunteer available to help them if needed.  We’ve already seen this system put into action, and it has been a success.

Creating this sign was a simple step for us to take, and it is one more way we are improving the experience for every guest on Sunday.