Guests Services is how we welcome, inform, and serve our guests. Guest Services is not one thing. It is the synergy created by a number of factors: volunteers, leaders, signage, facilities, the “feel” of the church, etc. We hope the blog below and the links above will help you as you create a great experience for your guests. We’re still learning, so check back often.
By Casey Ross / Director of Ministry Services / Browns Bridge Community Church
One of my favorite times of the year is here! I love our Drive Conference! It’s so humbling to have leaders from around the world come to our North Point campus each year. And it’s such an honor to talk with them and learn [...]
By Jake Miller / Director of Guest Services / Browns Bridge Community Church
If you’ve ever had the privilege of casting vision to your volunteers, then there is no doubt you’ve learned this very simple truth: saying it once is not enough.
Vision leaks quickly. In order to keep vision in front of our Volunteers, we [...]
By Casey Ross / Director of Ministry Services / Browns Bridge Community Church
Browns Bridge has been open a little over three years. We have amazing volunteers on our Parking Teams, Host Teams, and Information Center Teams. We have the best leadership over Guest Services…I can say that because it is not me. Over the last year, we [...]
By Jake Miller / Director of Guest Services / Browns Bridge Community Church
It goes without saying that every church in America has designated “handicapped” parking spaces for those with special needs. It’s the law. Offering these parking spaces allows our guests with special needs to park closer to our building, which is a great thing. [...]
By Casey Ross / Director of Ministry Services / Browns Bridge Community Church
You may not have a Guest Services Director, Team, or Committee at your church. You may never have scheduled a meeting about how your church does Guest Services. But you think about Guest Services. And what you think about Guest Services says a [...]
Basic Guest Services Org. Chart
Sample Guest Services Director Job Description
Sample Information Center Captain Role
Sample Information Center Volunteer Role
Sample Worship Service Preschool Card
Drive Conference Guest Services
Serving Guests With Special Needs
When You Think About Guest Services
When Someone Has A Bad Experience
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